Quality Policy Statement

The policy of Interflon UK Ltd is to provide to it’s customer’s, products and services, which are fit for their intended purpose and are delivered conforming with the Customers, Manufacturers and Company’s Quality Specifications, producing a quality product whilst maintaining customer satisfaction in a cost-effective manner.

To this end management systems and procedures are applied to meet the quality goals of the Company and to satisfy the requirements of BS EN ISO 9001:2015 series promoting;

  • High levels of customer satisfaction
  • The delivery of the business commitment
  • Safe operation and protection of the reputation, value and assets of the company
  • Quality of product and service for all activities of the Company
  • A highly motivated and competent workforce who believe in Interflon UK Ltd’s culture and values
  • Understanding and support of the environment in which we work
  • Continual development of our business and internal processes

Not withstanding the above, I as Managing Director will strive to create an environment that stimulates innovative thinking and provide for continual improvement. Maintain awareness of and apply where appropriate new developments in lubrication technology and business methods with our customer, by ensuring

  • We can demonstrate improvement in our service delivery and internal processes so that we will continual to meet and build on customer requirements and stakeholder expectations.
  • We can deliver the quality goals by the establishment and implementation of management objectives and processes, which will be monitored against the requirements of the Quality Management System, legislation and our customer’s requirements.
  • Personal and job related quality objectives are set and monitored for my Operational Managers, which will ensure that standards of quality are maintained, monitored and progressively improved.

These arrangements and objectives will be administered by the Operational Managers utilising a documented Quality Management System, supervised at Senior Manager Level and assisted by the Safety & Assurance Consultant. I, as the Managing Director will retain executive control of the Management System.

Date: January 2019

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